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Terms & Conditions

Buy 1 get 1 FREE sale

Order and get the second one FREE. This means if you order one product you will get the second one free. When you order two of the same item you will get another two free in your order. This sale is limited to the SturdiPet Comfort Pad, the 1 Gallon SturdiBox (Bone) and the Sturdi Neck Wallet (Evergreen). All other Sturdi Products®, are not subjected to this sale and may not be claimed as such.

About SturdiProducts®

SturdiProducts®, Inc. is a Washington State Corporation specializing in the manufacture and distribution of travel oriented pet care products. For years, SturdiProducts® has proven itself in the pet industry with it's incomparable line of pet carriers and pet shelters. Trusted worldwide, the SturdiProducts® line is endorsed by the best names in pet care products. You care about your pets and so do we, so if there is any way to make your experience with SturdiProducts® more enjoyable, just let us know by contacting us at the numbers or addresses below.

Shipping Policies

Shipments within the Continental United States usually arrive within 5-6 working days from when you place your order. Depending on your location, we may need additional time to ship your order. For on-line orders, we ship only via UPS .

Return Policies

SturdiProducts® will gladly accept the return of your product within 30 days from shipment, however, no returns can be accomodated after thirty days for any reason. To return an item, you must first obtain a Return Authorization Number. Any returns without a prior authorization will be refused. E-mail us to obtain a Return Authorization Number with an explanation for your return to sales@sturdiproducts.com. All returns are subject to a 15% re-stocking charge unless they are the result of our error. No returns are accepted "Freight Collect" or COD.

Billing Policies

When you place your on-line order for products and choose to pay by credit card, your order is not shipped until processing of your credit card is completed successfully. If you choose to pay by check, we will hold your order until we receive it and it clears your bank. If you choose to pay by money order, your products will be shipped as soon as we receive the money order.

Copyrights

Copyright for all content on this site is property of SturdiProducts®, Inc. with the exception of various excerpts from Dusty Rainbolte's article which is copyrighted to The Whole Cat Journal and used on this site with their permission.

If you have any questions related to SturdiProducts® please use phone numbers or addresses above. For quicker response you can submit your questions on our Message Board.

Copyright © 1999-2010 SturdiProducts, Inc   1.800.779.8193Maintained by D.R. & G.P.