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Privacy statement

At SturdiProducts®, Inc, we understand your concerns about online security and privacy. We seek to ensure that your personal and payment information is secure and your privacy is respected. We hope this policy statement provides you with answers to the questions you may have about our privacy and security policies. If you have further questions, please contact us by phone at 1.800.779.8193 or anytime at sales@sturdiproducts.com.

What information do we collect?

In order to provide the services you request, we ask you for certain kinds of personal information. When you sign up with us, visit our web site, send us an e-mail, place an order or make a purchase at our store, you provide us with certain personally identifiable information, such as your name, e-mail address, postal address, phone number and credit card number. If you participate in one of our promotions, contests or surveys, you may provide us with additional personal information such as your age or date of birth. In addition to this information, we also maintain a record of your purchases from SturdiProducts.com.

In addition, for each visitor to the web site, our web server automatically collects the following non-personally identifiable information: your Internet service provider's address, the referring URL, and information on the pages you access on our site.

What do we do with the information we collect?

When we take an order on the phone or when you make a purchase online, we use your information to process your order or purchase, answer questions you may have, mail catalogs to you, and provide you with periodic e-mails and mailings about our merchandise and promotions.

Currently, we also gather online information about your purchases and shopping activities to improve the content of our web site, to enhance your online shopping experience, and to use in future marketing and promotional activities for our web site.

Will SturdiProducts®, Inc share my information with third parties?

Your information will not be shared with any third party, it will be kept confidential.

Does SturdiProducts.com use cookies?

SturdiProducts.com regularly uses cookies (and other similar tracking technologies) to help us keep track of your order as you visit on our site. Cookies are bits of information that are automatically stored on your computer to recognize your preferences. Cookies stay on your computer unless erased by the user.

You also have the option to refuse cookies altogether by turning them off in your browser.

What steps does SturdiProducts®, Inc take to secure information on the web site?

The SturdiProducts.com web site makes use of Secure Socket Layer (SSL) technology to encrypt credit card and billing information while it is transmitted to SturdiProducts®, Inc. Your computer must be SSL-enabled to ensure secure transfer of your credit card information. When we transfer and receive financial and other types of sensitive information, we redirect visitors to a secure server. Our browser technology is designed to ensure that no one outside of our professional billing staff will have access to your credit card information.

If you are more comfortable ordering over the phone, call a customer service representative at 1.800.779.8193, or fax credit card orders to 1.253.884.2583.

Technical Specifications

The SturdiProducts.com web site is designed for use with the latest versions of Internet Explorer and Netscape Navigator. If you currently use older versions of these browsers (including Internet Explorer 3.0 or earlier, Netscape Navigator 3.0 or earlier, and AOL 3.0 or earlier), you may experience technical difficulties with online ordering. As mentioned above, your computer must be SSL-enabled to ensure secure transfer of your credit card information.

Policy Changes

We may, from time to time, use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post those policy changes on our web site. If you are at all concerned about how your information is used, you may periodically check our web site for updates.

Contact Information

SturdiProducts®, Inc
9704 151st Avenue KPN
Gig Harbor, WA 98329
United States
(1)-253-884-2368
sales@sturdiproducts.com

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